Sub-Processor List
Third-party companies that process personal data on Bridgyr's behalf, including location and safeguards.
Last Updated: 6 April 2026
Christopher English trading as Bridgyr.com (ABN 89 127 431 973)
A sub-processor is a third-party company that processes personal data on Bridgyr’s behalf in order to provide part of the platform’s functionality. This list is maintained as a living document. Subscribers may request notification of changes by contacting privacy@bridgyr.com.
Sub-Processor | Purpose | Data Processed | Location | Safeguards |
|---|---|---|---|---|
Clerk (clerk.com) | User authentication and identity management | Name, email, user ID, session tokens | United States | DPA in place |
ElevenLabs (elevenlabs.io) | Voice transcription (Scribe V2) | Voice audio submitted for transcription. Audio contains the provisional’s own professional reflections only — no patient data. Temporarily stored then deleted post-transcription. | United States | DPA accepted November 2025. SOC 2 Type II certified. |
Neon (neon.tech) | PostgreSQL database hosting | All platform data | Australia (Sydney) | Australian-hosted. Data does not leave Australia for this provider. |
Vercel (vercel.com) | Application hosting and edge delivery | Application traffic | Australia (Sydney) | Australian-hosted. Data does not leave Australia for this provider. |
Stripe (stripe.com) | Payment processing | Billing name, email, payment details | United States | PCI-DSS Level 1. DPA in place. Bridgyr does not store card numbers. |
Resend (resend.com) | Transactional email delivery | Name, email address | United States | DPA in place |
PostHog (posthog.com) | Product analytics | User ID, feature usage, page interactions | United States | DPA in place |
Sentry (sentry.io) | Error monitoring and crash reporting | User ID, error logs, technical session data | United States | DPA in place |
BetterStack (betterstack.com) | Infrastructure monitoring and uptime logging | Server logs, IP addresses | United States | DPA in place |
Attio (attio.com) | Customer relationship management | Subscriber name, email, account history | United States | DPA in place |
Apollo.io (apollo.io) | Business development and prospecting outreach | Business contact information of potential customers | United States | DPA in place |
This list covers sub-processors only — companies that process personal data on Bridgyr’s behalf. It does not include tools that process only anonymised or aggregated data. To request notification of changes to this list, contact privacy@bridgyr.com.
All data marked “Australia (Sydney)” is hosted in the AWS ap-southeast-2 region and does not leave Australia. All other providers are US-based and covered by Data Processing Agreements requiring APP-equivalent protections under APP 8 of the Privacy Act 1988 (Cth).